car delivery companies and what to expect before you book

What they actually do

Car delivery companies coordinate the safe movement of vehicles from one location to another, using open carriers, enclosed trailers, or drive-away services. A good broker or carrier explains timelines, pickup windows, and any prep you must handle, like removing toll tags and personal items.

Pricing and timing

Quotes reflect distance, truck availability, vehicle size, route demand, and seasonality. Expect a pickup window rather than a fixed hour; weather, traffic, and logistics constraints can shift schedules. Ask for all-in rates and clarify insurance coverage in writing.

How to compare providers

Look for transparent communication, verified insurance, and responsive dispatch. Read recent reviews, but weigh patterns over isolated complaints. A reliable carrier will perform a bill of lading inspection at pickup and delivery.

  • Confirm liability limits and deductible
  • Verify license and MC/DOT numbers
  • Request photos at handoff
  • Be flexible on dates to save money

Before release, photograph the car, note mileage, and keep copies of documents. On arrival, inspect in daylight, compare against the condition report, and only then sign and pay.

 

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